For families & patients
What to expect when you choose BHS
Clear steps, respectful care, and a team that treats your home as a place of healing—not just a visit location.
How it works
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1
Reach out
Call, email, or submit a care request. Share goals—not full medical history on public forms.
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2
Consult
We discuss needs, coverage area, and the right mix of services.
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3
Plan
Personalized plan of care with clear roles for family and staff.
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4
Care & update
In-home visits begin; we adjust as conditions and goals evolve.
What families can expect
- ✓ Professional, prepared caregivers and clinicians
- ✓ Respect for home routines, culture, and privacy
- ✓ Transparent communication about schedule and care goals
- ✓ Documentation pathways for complex / DBHDD supports
Resources
- Browse services — understand options before you call
- Privacy & HIPAA — how we think about PHI
- Contact & hours — Mon–Fri 9:00am–5:00pm
- Georgia DBHDD — official state resources (external)
External links open official resources; BHS is not the Georgia DBHDD website.
Let’s start with a conversation
No pressure—just a clear path toward the right care at home.